Software Installation

 Home Topic  Previous Topic  Next Topic  Print this Topic

WinTax Pro software is developed for a single user laptop or desktop computer using Windows operating system. Internet access is mandatory for software updates and license activation.

 

hmtoggle_plus1What things should I watch out for during installation?
•During the download process, sometimes your 'Virus' software will prompt you for permission to allow the download. Prompts could sometimes be hidden. Make sure you check the bottom row of your screen for active programs.
•The default installation location is the C:\wtaxpro folder. We suggest that you do not change this location unless you have enough technical knowledge to do so. Changing the location means you have to intervene on all subsequent software updates.
•Some software updates will require you to do a 'Restart' of your computer. Make sure you close all programs and perform the computer 'Restart' to complete the installation.

 

hmtoggle_plus1Where are my files located on my computer?
•The following locations are used:

   - C:\wtaxpro (WinTax Pro programs and system files)

   - C:\wtaxpro\data (Payroll files winpay.mdb and user.mdb)

   - C:\wtaxpro\backup (Backups of payroll files ???.zip)

   - C:\windows\... (System files *.dll)

 

hmtoggle_plus1Can I install a second copy of WinTax Pro on my laptop or second computer?
•You are allowed to install a second copy if you are using the same payroll files. Make sure you synchronize the pay files by doing backups/restores using a transfer device like an USB flash drive.

 

hmtoggle_plus1What can I do if I have no internet access on my computer or if my internet is slow?
•Find another computer with good internet access. Go to www.hrclub.ca and download the software updates that you need onto a transfer device and execute the updates on your computer using the downloaded file from the transfer device.